All our jewelry is handmade in Thailand, in our workshops located in Bangkok.

Certainly! All our stones are genuine, carefully selected and verified for quality and purity.

We ensure that every gemstone is authentic, giving you true value and beauty in every piece.

Our stones are hand selected by qualified gemologists at Lumbini Lab.

They go through a detailed process to check their quality.

This ensures that each stone meets our premium quality standards, making them perfect for our jewelry.

The complete Lumbini collection is exclusively available on our website.

However, do not hesitate to contact our customer service.

We would love to meet you and offer you the opportunity to view our items in person if you are passing through Bangkok.

No, every piece of jewelry we create is the product of carefully chosen materials, ensuring that each item retains its pristine beauty for years to come. We prioritize durability and timeless elegance in our selection process.

To maintain the shine of your precious stones, simply wash them with warm water and a little soap, using a soft brush.

Dry them with a soft cloth and store them in a safe, dry place.

Avoid strong products like lotions, perfumes and cleansers. Put your jewelry on last and take it off first.

We happily accept a range of payment options, including major credit cards such as Visa, Mastercard, etc.

Depending on the country you are purchasing from, we may offer other payment methods.

You can view all applicable payment options on our payment page during checkout.

The Lumbini Jewelry website uses advanced security technology to protect online payments and personal data.

Our apologies for this inconvenience! Please check your shipping and billing information first.

If the problem persists, send us a message and we will try to help you quickly.

To track your order, follow the link in your confirmation email. We guarantee safe and secure delivery for every order.

All our products are made in Thailand and shipped from this country. We offer worldwide delivery, usually within 5-7 business days.

You will receive more specific shipping information for your location during the checkout process.

Shipping costs vary depending on destination.

Also, we are pleased to offer free delivery for orders over 120 euros.

Because we process and ship orders quickly, we cannot guarantee that the shipping address will change once your order has been placed.

If you realize there is an error in your shipping address, act quickly.

Contact us at info@lumbinijewelry.com, and we will do everything we can to help you correct your address before shipping.

Please contact us as soon as possible if you receive a damaged or incorrect item.

Send us an email to info@lumbinijewelry.com indicating the details of your order and the problem encountered.

We will promptly help you replace or refund the item in accordance with our return policy.

Simply send us an email within 60 days of receipt of your package if you would like a refund or exchange (subject to conditions).

We will then provide you with detailed instructions on how to return your jewelry.